Return & exchange
Everyone makes the wrong choice sometimes. Don't worry about it, we can work it out together.
In accordance with legislation and terms and conditions, you can return the goods and we will refund your money.
"In the event of withdrawal from the Purchase Contract pursuant to Article 5.2 of the Terms and Conditions, the Purchase Contract shall be cancelled from the outset.
The Goods must be returned by the Buyer to the Seller within fourteen (14) days of delivery of the withdrawal from the Purchase Contract to the Seller.
If the Buyer withdraws from the Purchase Contract, the Buyer shall bear the costs of returning the goods to the Seller, even if the goods cannot be returned by normal postal means due to their nature."
These conditions are accessible for all sold products and all customers ericlasko.com !
For a refund, please fill out this return form and send the goods without cash on delivery to our warehouse address.
If
such a right to reject a purchase, made through the Website, is
exercised, the Buyer must inform the Seller within the above period
and attach in a proper manner completed return form.
Products
should be in their original condition and packed and with a tag (ERIC
LASKO) attached.
After
the online store ERICLASKO.COM receives the returned goods and
verifies that all requirements have been met, you will be sent a
confirmation of acceptance of the return by the e-mail.
Refund
can only be made via the form of payment that was used during the
purchase.
If
the right of refusal is exercised legally, the Seller will refund the
buyer the full purchase price of the goods minus shipping fees
charged to the customer and any direct costs associated with return
shipping, incl.
Please
note that we do not accept returns for goods, manufactured
individually or personalized items (including monogrammed or engraved
items).
It
is not possible to exchange goods website, but you can return the
received product and place a new order on ERICLASKO.COM.
You
can return or exchange products, purchased on ERICLASKO.COM, in our
store.
Refund
is approachable and can only be made from the country and address
that is available for selection on the website ERICLASKO.COM and is
visible in the website menu.