Customer Service
Welcome to ERICLASKO.COM customer service - spaces where your comfort, confidence and positive shopping experience are always a priority. We are committed to providing fast, professional and courteous service, regardless of the complexity of your inquiry. Here you will find all the information you need on merchandise, payment, shipping, returns and product personalization.
If you need assistance, please contact us by email: [email protected]. We try to respond as quickly as possible - usually within 24 working hours. All enquiries are handled manually, so you will receive a personalized response rather than an automated template.
Alternatively, you can use the feedback form below the page. Providing your order number, your name and up-to-date contact details will help us identify the request more quickly and provide a comprehensive response as soon as possible.
Customer Service Hours:
Monday - Friday: 9:00 a.m. to 5:00 p.m. (local time).
Requests received on weekends or holidays will be processed on the first following business day.
Before contacting an operator, we recommend you to familiarize yourself with the Frequently Asked Questions (FAQ) section. It contains ready-made solutions and explanations on typical questions: order placement, payment methods and terms, available types of delivery, return and repair conditions, as well as other useful information.
Additionally, we recommend you to take a look at the following sections of the site:
We do not just sell products - we accompany you at every stage: from the first click to the final selection and receipt of your order. Our team is interested in your comfort and strives to create a service that meets the high standards of ERICLASKO.COM.
Thank you for your trust. Your feedback helps us to develop, improve customer experience and make shopping on our website even more convenient. We are always here to help you make the right choice.